Refund policy
At SKRRYNYA, we strive to provide high-quality handmade products that you will love. If you are not completely satisfied with your purchase, we are here to help.
Returns
- We accept returns within 30 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Return by mail following Amazon FBA instructions.
Refunds
- Once received and inspected, approved refunds are processed to the original payment method within 7 days.
- Shipping costs are non-refundable.
Exchanges
- We do not offer direct exchanges. If you need a different item, please return the original product and place a new order.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund.
Amazon FBA Shipping & Returns
- All orders are fulfilled by Amazon FBA, and return requests should be processed through Amazon’s return system.
- Please follow the return instructions provided by Amazon for a smooth return process.
For any questions, please contact our support team. We are happy to assist you!
support@skrrynya.com